This problem has apparently been around for a while, I guess they don't plan to find a solution soon.
Have s look st what format the video is in. You dont mention whether ur using Windows or a Mac. There’s various programmed u can use to change one format into another. But regardless if you do this (turning the phone sideways so that the right side of the camera is on top), it works, your photos will be the right angle. Answer (1 of 6): It is probably in a different format that your OC cant read. This is very foreign to me since I don't typically take my photos in landscape, I typically take my photos holding the phone straight up and down. But actually what it's saying is that if you turn your camera sideways to take a photo, make sure to turn it sideways so that the volume keys are on the bottom, so that the right side of the phone is on the top and the left side of the camera is on the bottom. When it says to have the volume buttons "facing down", I thought it meant to turn the phone upside down so the volume buttons were on the bottom (long ways, like you hold it when talking on the phone, but turning it upside down longways).
I misunderstood the articles instructions. Correction to my comment above, it actually does work if you hold your phone sideways.
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